Dear Partners and Customers,
Since 2013, Formulance has offered a portfolio of tailor-made solutions to meet the technical needs and requirements of its customers.
Your satisfaction is at the heart of our commitment.
This is why we are involved in a process of continuous improvement. Our quality management system continuously meets the requirements of standard 9001:2015.
We have also implemented actions and procedures such as a customer complaints management process and the implementation of related corrective actions.
Our objective is to build a QMS that consolidates and supports our development.
Joint efforts are being made to:
- Remain in compliance with ongoing regulations
- Meet the requirements of our customers and partners with a focus on their satisfaction
- Improve our performance
Convinced of the importance of this approach, I am committed to providing all the necessary resources for the proper functioning of our organization, as well as its improvement.
Samuel Ducros
CEO of Formulance Group
